Questions about customer service, such as questions about order status, special order items that are not in our catalog, or other inquiries about using our website can be answered best by e-mailing CustomerService@NRGmusic.com. We would strongly encourage you not to post these types of questions on the message board, as our specialized customer service team that can handle all of these kinds of questions does not monitor this board, and you may not receive the prompt service you expect from NRGmusic.com.