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Help
Privacy Policy  
 
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Our Pledge
Use of Personal Information: What We Collect & How We Use It
Information Shared With Third Parties
Changing Your Information Or Unsubscribing
Links To / From Other Sites
Cookies

Our Pledge To You

NRGmusic.com respects your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Your Personal Information: What We Collect And How We Use It

When you sign up for an account, we collect your name, email address, and country. We use this information to uniquely identify you and your account. We also collect other information, including address, credit card number, and phone number when making a purchase.

  • When you send a purchase to a different shipping address, you will need to submit the recipient's name and postal address. We use this information only to ship the product and confirm delivery.


  • When you purchase a gift certificate, information you provide us to create a gift certificate is only used for that purpose, and it is only disclosed to the person receiving the gift.


  • When you subscribe to our e-mail newsletter, we collect your name and e-mail address so that we can send you our e-mail newsletters with music news, special offers, and updates about products and services. You can unsubscribe from our e-mail newsletter at any time by

    1. Clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us.

    2. Following the steps outlined below in the section "Changing Your Information or Unsubscribing."

  • When you recommend an item to a friend, we do not collect or store your friend’s name and e-mail address and the message you write. We use your friend’s name and e-mail address only to send them the link to the item and to send them your message.


  • When you enter an NRGmusic.com sweepstakes, we require you to have a registered account, consisting of your name, postal address, e-mail address, and telephone number. Check the official rules or the actual sweepstakes for what information is requested for any individual sweepstakes.


  • When you register at NRGmusic.com, we collect your name, email address, and country. We also ask you to make a member name and choose a password. You can use this account to review your order history, update account information, post messages on our message boards, post reviews of items, create a wish list, send friends personalized e-mails about reccomended items, and join our affiliate program.


Information about customers and visitors shared with third parties

We do not rent, sell, lease, give away, or by any other means share your personally identifying information with any other company or person outside of NRGmusic.com.

We may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website and we may provide it to third parties for statistical purposes.

Reviewing, Changing Your Information or Unsubscribing

At any time you can correct or update your information or unsubscribe. To add, review, change, or update information, you have several options:

  • On NRGmusic.com. Click on "login" or "account" and change your information.
  • By e-mail. Send an email request to Customer Service.
  • By postal mail. Send a mail request to us at 623 SW 107th St, Seattle WA 98146 Attention: Customer Service.
  • By phone. Call toll-free at (877) 674-6874 in the USA or (206) 244-6884 outside the United States.

To protect your privacy and security, we will verify your identity before granting access to this information or making corrections.

Links To / From Other Sites

To enhance your experience, we may have links to other sites that are owned by other third parties (External Sites), or you may come to NRGmusic.com from a link from an External Site. These other web sites will have their own rules on privacy that you should review. NRGmusic.com is not responsible for the privacy policies of External Sites.

Cookies

NRGmusic.com uses a feature of your Internet Web browser called a cookie to assign an identification code to your computer. Cookies are files that your Web browser places on your computer’s hard drive. We only use cookies to keep track of items you put into your shopping cart, to tell us whether you have visited NRGmusic.com previously, and to help us determine whether you came to NRGmusic.com from a particular Internet link or banner advertisement. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. Cookies do not provide us with access to any credit card information.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure the information we collect online. You can read more about our security here.
 

© NRGmusic.com. All rights reserved. Need help? Email us @ CustomerService@NRGmusic.com or call us toll-free @ 1-877-674-6874